Cookie policy

Last updated 16 October 2026

Draft. This document is not yet in force and is being reviewed before EventTickets launches.

Cookies are small files a website stores in your browser. Similar storage, like local storage, works in the same way. We keep these to a minimum and use them to make EventTickets work, not to track you around the web or show you ads.

What we use

WhereWhatWhy
eventtickets.dev (this website)NoneWe count page views without cookies and without identifying you.
Dashboard (app.)Sign-in cookiesKeep you signed in to your organisation. Essential.
Checkout (pay.)Queue cookieKeeps your place in the queue and your held tickets while you pay. Essential.
Checkout (pay.)Payment form cookiesSet by Stripe on the payment form to prevent fraud. Essential.
Event and checkout pages (pay.)Visitor ID in browser storageA random ID that lets the organiser see how many people viewed the event and where sales came from.
Door app (door.)Door session cookieKeeps a door link unlocked after the PIN is entered. Essential.

Essential cookies

Essential cookies are needed for things you ask for, like signing in, keeping your place in a queue or paying. They can't be switched off without breaking those features.

The visitor ID on event pages

The visitor ID helps organisers count views and see which links sold tickets. It doesn't identify you by name and isn't shared with advertisers.

For review: Under the UK's cookie rules, storage used for analytics usually needs consent unless an exemption applies. Decide whether to add a consent choice on event pages or rely on an exemption.

Controlling cookies

You can clear or block cookies and browser storage in your browser's settings. If you block essential ones, signing in, queues and checkout may not work.

More information

For how we use personal data generally, see our privacy policy.